Privacy policy

Privacy Policy

At LuxByRitu, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or place an order on LuxByRitu, we may collect the following information:

Personal Information

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party payment gateways)
Order history

Automatically Collected Information

IP address
Browser type and device information
Pages visited and browsing behavior
Cookies and usage data

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Provide customer support and respond to inquiries.
Send order confirmations, shipping updates, and transactional emails.
Improve our website, products, and customer experience.
Prevent fraud and ensure website security.
Comply with legal and regulatory obligations.
Send promotional emails, offers, and updates (only with your consent).

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared with trusted third parties only for business purposes, including:

Payment processors and gateways.
Shipping and logistics partners.
Website hosting and analytics providers.
Government or legal authorities when required by law.

All third-party service providers are required to protect your information appropriately.

4. Payment Security

LuxByRitu does not store your credit/debit card details. Payments are processed securely through trusted third-party payment gateways that comply with industry security standards.

5. Cookies

Our website uses cookies to:

Remember your preferences.
Improve website functionality.
Analyze website traffic and performance.
Provide a personalized shopping experience.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

6. Data Retention

We retain your information only for as long as necessary to:

Fulfill your orders.
Maintain records for accounting and legal purposes.
Resolve disputes and enforce our policies.

7. Your Rights

You have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal data, subject to legal obligations.
Opt out of marketing communications at any time.

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies separately.

9. Children's Privacy

LuxByRitu does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to remove it.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, loss, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

11. Changes to This Privacy Policy

LuxByRitu reserves the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting on this page. We encourage customers to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

LuxByRitu
📍 Gujarat, India
📧 Email: luxbyritu@gmail.com
🌐 Website: www.luxbyritu.com

Additional Clause for Shopify Stores

By using our website, you consent to the collection and use of your information as described in this Privacy Policy. We may use Shopify and other third-party ser